Frequently Asked Questions
What is Lazyguys?
Lazyguys operates a network of couriers that will deliver food and groceries right to your door.
How do I place an order?
You can place orders using our website or mobile app. For questions or assistance you can call us or send a text message to 662-312-7596.
What is the delivery and service fee?
Delivery fee from partner restaurants starts at $4.19 and non-partner delivery fee starts at $6.49. Delivery fees may increase due to distance and all orders have a service fee of 15% or 18%. A portion of every delivery fee goes to benefit Starkville Strong. You can read more about their mission here: https://www.starkvillestrong.org/
How do I pay for my order?
Your driver can accept cash, Venmo, Cash App or credit/debit card upon delivery. Orders placed on our website or mobile apps may also be paid for securely online via credit or debit card.
Do you offer no-contact deliveries?
Yes! Your driver will be in touch with you when they're on your order and you can let them know you'd like a no-contact delivery.
Will you deliver groceries or items from non-restaurants/stores?
Yes! Use the General Errand Request option on our website or mobile app.
Can I cancel my order?
Orders may not be cancelled after they have been placed with the restaurant. Contact us at 662-312-7596 if you are needing to cancel an advance order.
Will you deliver outside of the city limits?
Yes, however there may be an increased delivery fee. Contact us at 662-312-7596 for any questions about out of town deliveries.
Should I tip my driver?
Yes! Drivers receive delivery fees, however, with the high costs of gas and vehicle maintenance we strongly encourage leaving a tip.
Why is gratuity included on certain orders?
Gratuity is only included for certain non-fast food restaurants where the driver will have to order in person and wait for the food to be prepared. The gratuity amount will be included in your cost breakdown and final total when you place your order.
I have an issue with an order. What should I do?
Contact us at 662-312-7596 or send us an email at email@example.com for any issues.
Please note, items or modifications added in the special instructions may adjust the final cost of your order.
203 Maxwell St.
Starkville, MS 39759
PLEASE CONTACT Lazyguys WITH ANY QUESTIONS RELATED TO DISPUTES, REFUNDS OR CUSTOMER SERVICES